Responsible Gambling
At Wildz Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. We understand that gambling should be a form of entertainment, and we take our responsibility seriously to ensure that our services are used responsibly.
Our Commitment
Wildz Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-001) and adheres to strict responsible gambling standards. We are dedicated to preventing gambling-related harm and promoting responsible gaming practices.
Setting Limits
We provide various tools to help you maintain control over your gambling activities:
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit
- Loss Limits: Control the maximum amount you can lose over a specific period
- Session Time Limits: Limit the duration of your gaming sessions
- Wager Limits: Set maximum bet amounts per game or session
To set these limits, log into your account and visit the 'Responsible Gaming' section in your account settings. Limit increases will only take effect after a 24-hour cooling-off period.
Self-Exclusion
If you feel you need to take a break from gambling, we offer self-exclusion options:
- Short-term exclusion: 24 hours to 6 months
- Long-term exclusion: 6 months to 5 years
- Permanent exclusion: Indefinite self-exclusion
During self-exclusion, you will not be able to access your account or receive promotional materials. To activate self-exclusion, contact our support team at [email protected] or use the self-exclusion tool in your account settings.
GAMSTOP
For additional protection, you can register with GAMSTOP, the UK's national self-exclusion scheme. This free service allows you to exclude yourself from all UK-licensed gambling operators for a period of your choosing (6 months, 1 year, or 5 years).
Recognizing Problem Gambling
Problem gambling can affect anyone. Warning signs may include:
- Spending more money or time gambling than you can afford
- Chasing losses with bigger bets
- Gambling to escape problems or negative emotions
- Lying about gambling activities to family or friends
- Neglecting work, family, or other responsibilities
- Borrowing money to gamble
- Feeling anxious or depressed about gambling
Getting Help
If you're concerned about your gambling habits, help is available:
UK Support Organizations
- GamCare: www.gamcare.org.uk | Helpline: 0808 8020 133
- Gambling Therapy: www.gamblingtherapy.org
- BeGambleAware: www.begambleaware.org
- Gamblers Anonymous: www.gamblersanonymous.org.uk
- Gordon Moody Association: www.gordonmoody.org.uk | 01384 241292
Underage Gambling Prevention
Wildz Casino strictly prohibits underage gambling. All players must be 18 years or older. We use advanced age verification systems and regularly monitor accounts for suspicious activity. If you suspect underage gambling, please contact us immediately at [email protected].
Financial Protection
Your funds are protected through segregated accounts with licensed financial institutions. In the unlikely event of our insolvency, your money will be returned to you. We also work with payment providers to offer tools like deposit blocking and spending controls.
Contact Our Support Team
Our dedicated responsible gambling team is available to help:
- Email: [email protected]
- Live Chat: Available 24/7 through your account
- Phone: +44 203 807 0064 (Monday-Sunday, 9:00-21:00 GMT)
Regular Reviews
We regularly review our responsible gambling policies and procedures to ensure they remain effective and up-to-date. This page was last updated on March 15, 2026.
Additional Resources
For more information about responsible gambling and the support available, visit:
- UK Gambling Commission
- Responsible Gambling Strategy Board
- YGAM (Young Gamers and Gamblers Education Trust)
Remember: Gambling should be fun and entertaining. If it stops being enjoyable, it's time to take a break. We're here to help you maintain control and gamble responsibly.